Shipping policy

  1. Shipping and Delivery OptionsItems will be sent using USPS Priority Mail and/or Ground Advantage, or UPS Ground for larger items. 
  2. .Processing TimeOrders will be shipped within 5 business days. If a delay occurs for the shop to ship the order, customers will be notified. Once an order is shipped, a delay by the shipping provider do not fall under Lycanthorne's liability.
  3. CancellationsCancellations are not accepted after the order is placed.
  4. ReturnsReturns are not accepted, except in cases of an incorrect item received. Customers have 7 days after order delivery to notify shop. 
  5. Damaged OrdersLycanthorne is not liable for orders lost or damaged by shipping couriers. However, please contact Lycanthorne at howl@lycanthorne.com if your order is missing or damaged, and we may assist you in filing a claim with the shipping provider.
  6. Shipping RestrictionsItems containing any real animal material (i.e., real fur, claws, fangs, etc.) may not be shipped to all US states under local state laws. Lycanthorne will do its best to state in item description what animal parts are used in the creation item. Customer is liable to understand what animal materials are not allowed to be shipped to their location. 
  7. ContactAll general questions regarding shipping or this shipping policy, please contact Lycanthorne at howl@lycanthorne.com and we will do our best to assist you.